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Case History #2
Keeping Connected
A busy mid-sized law firm understood early on the advantages of incorporating the internet into their operations. Besides the day-to-day benefits of e-mail communication there were major benefits in accessing legal libraries and other research avenues.Unfortunately since the day their data network was connected to the internet they experienced numerous line crashes resulting in losses in data, time, and money.

Then by chance one of the law firm's partners saw one of the Pioneers Unlimited service vans on the highway. He took down the number and gave us a call later that day.By weeks end, our technological representatives meet with the principles of the firm and heard about the problem in detail. As specialists in structured wiring we quickly recognized the problem was somewhere in the cabling - not the hardware nor their service provider.

In eight business days Pioneers Unlimited solved the problem that they were suffering though for over five years. With minimal interruption to their day-to-day operations Pioneers Unlimited re-terminated and Fluke certified all cables and all data connections were re-established. Since that period back in March of 2003 the law firm has had 100 percent network reliability. They also have experienced increased productivity and corporate growth. In the spring of 2005 Pioneers Unlimited installed a VoIP system for the firm utilizing Telerad equipment.